Our article in The Journal of Medical Practice Management is available. (Click on the link to read it.) Physicians Angels' founder and Chief Medical Officer Dr. Afser Shariff and President Kevin Brady co-authored the article for the September/October 2013 issue.
Having been to our website, you are undoubtedly familiar with the basics of how medical scribes work -- as well as the uniqueness and cost-effectiveness of our model, Virtual Scribes. Included in the article is a more detailed FAQ about virtual scribes, which we would like to share here:
Does the scribe transcribe everything from the doctor-patient conversation?
No. The scribe is listening in to capture the findings, the plan, prescription, and anything else providers direct their scribes to do.
Is the chart ready for review immediately after every patient?
Just as it can take a doctor or MA 5-10 minutes to input data into an EMR for a simple patient chart, it can take as long for a scribe. The best practice is to review the charts once before lunch, and again at the end of the day.
Do I have to work with a new virtual medical scribe every day?
A clinic will have the same scribe and/or team of scribes working with that clinic for the long term to ensure continuity and a high quality of service. The scribes will have been trained in the clinic’s specialty and EMR before Day 1 of the service begins.
How is the virtual medical scribe service really different from transcription or Dragon software?
A virtual medical scribe is a much more value-added proposition than employing a transcriptionist. And a virtual scribe employs a human touch missing in Dragon and other software “solutions.” In addition to having charts completed in real-time, think of a virtual medical scribe also as a virtual assistant – one who can take care of prescriptions, referral letters, orders, and handle other chores, as directed. And moreover, there is none of the time-consuming dictation, editing, and ‘point-and-clicking’ required when using transcription services or Dragon.